Privacy Policy

This Privacy Policy explains how askitmore co., ltd ("we", "us", or "our") collects, uses, and protects your information when you use Snapdeck (the "Service").

1. Company Information

askitmore co., ltd — Business Registration Number (Republic of Korea): 228-81-07221. Location: Seoul, Republic of Korea.

2. Data We Collect

• Account data (email, profile, authentication identifiers)
• Usage data (feature interactions, device/browser metadata, IP-derived region)
• Payment data handled by Polar (we do not store full card details)
• Content you provide (prompts, uploaded materials, generated outputs)

3. How We Use Data

• Provide, maintain, and improve the Service
• Operate AI features including generation, editing, and personalization
• Enhance quality, reliability, and safety of AI systems using anonymized/pseudonymized data
• Process payments, billing, and customer support
• Prevent abuse, fraud, and security incidents

4. AI Training and Evaluation

We may use anonymized or pseudonymized prompts and outputs to train, fine-tune, or evaluate our AI systems, or those provided by infrastructure partners (e.g., model providers). We apply safeguards including aggregation, access controls, and stripping direct identifiers where feasible. You can opt out of training uses by contacting us at support@askitmore.com.

5. Security

We use encryption in transit (TLS) and at rest (AES-256 where supported), role-based access control, least privilege, and monitoring. While we work hard to protect your data, no system is perfectly secure.

6. Data Retention

We retain data only as long as necessary for the purposes described, to comply with legal obligations, or to resolve disputes. You may request deletion where applicable.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data, and to object to certain processing. To exercise rights, contact support@askitmore.com.

8. International Transfers

We may process data in jurisdictions outside your home country. Where required, we use appropriate safeguards such as contractual clauses or equivalent mechanisms.

9. Children

The Service is not directed to children under 13 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.

10. Third Parties

We work with third-party providers for hosting, analytics, payments, and AI infrastructure. These providers process data on our behalf under contractual safeguards.

11. Changes

We may update this Policy from time to time. Material changes will be communicated via the Service or email when appropriate.

12. Contact

askitmore co., ltd — Seoul, Republic of Korea. BRN: 228-81-07221. Contact: support@askitmore.com